HOURS OF OPERATION
In general, PIE’s hours of operation are from 9 AM to 3 PM, Monday thru Friday. We usually answer the phone only during hours of operation, unless it’s an emergency. And we have been known to communicate via email after hours.
The following is a list of resources PIE has put together to help you through the process of discovery and searching for immediate answers to your questions:
Record-Keeping Insights and Knowledge Base are PIE’s frontline support solutions. From start to finish, these are the tools the office of PIE encourages members to use to find information relevant to their specific needs – day or night. We are working diligently with these resources to match our member’s expectations.