HOURS OF OPERATION

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HOURS OF OPERATION

In general, PIE’s hours of operation are from 9 AM to 3 PM, Monday thru Friday. We usually answer the phone only during hours of operation, unless it’s an emergency. And we have been known to communicate via email after hours.

The following is a list of resources PIE has put together to help you through the process of discovery and searching for immediate answers to your questions:

Record-Keeping Insights: Frontline support begins with insights. Gain an accurate and deep intuitive understanding of the record-keeping process – power-up, so to speak.
https://palmettoindependenteducators.com/Member-Center/RECORD-KEEPING/RECORD-KEEPING-INSIGHTS
Knowledge Base: Frontline support continues with our knowledge base. Visit the FAQ page for information relevant to your needs.
https://palmettoindependenteducators.com/Knowledge Center
Email Support: If frontline support does not provide the information you need, consider using email. We also have a contact form configured to safe-list as opposed to junk email. Don’t forget to allow ample time for a response.
admin@homeschoolingwithpie.org (email)
https://palmettoindependenteducators.com/Contact (contact form)
Phone Support: If your situation is urgent, call and speak to the director. If the director is not available, leave a message. Don't forget to include your membership number. The director will return your call as soon as possible. Again, please allow ample time for a response.
Phone: (803) 649-2415 Fax: (803) 643-1843

Record-Keeping Insights and Knowledge Center are PIE’s frontline support solutions. From start to finish, these are the tools the office of PIE encourages members to use to find information relevant to their specific needs – day or night. We are working diligently with these resources to match our member’s expectations.

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